Privacy Policy

(Silver Wing AI)

Effective Date: 03/18/2025

1. Introduction

Welcome to Silver Wing AI (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

By using our services, you consent to this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

a) User-Provided Data

Business name, contact details, and payment information. Lead data used for SMS, email, and digital marketing.

b) Automatically Collected Data

IP addresses, device/browser details, and communication logs. SMS delivery reports, open rates, and marketing performance analytics.

c) Third-Party Data Sources

Publicly available business data (Google My Business, Yelp, LinkedIn, etc.).Data from integrated marketing platforms (Facebook Ads, Google Ads).

We do not sell or rent personal data.

3. How We Use Your Data

We use collected data to:

Set up and manage your GoHighLevel sub-account. Automate lead generation, email, SMS, and VoIP campaigns. Ensure compliance with SMS and email marketing regulations. Improve your digital marketing performance with analytics.

Your data is used only for business operations and is not shared without consent.

4. Data Sharing & Third-Party Services

We may share data with:

Service providers (e.g., SMS carriers, VoIP providers, CRM platforms).Regulatory authorities if required by law. Payment processors to handle subscriptions and billing.

We take reasonable steps to protect your data when working with third-party vendors.

5. Opt-In & Opt-Out Policy for Messaging

By using our services, you agree to receive automated messages regarding:

Service updates, billing notices, and marketing campaigns. Lead nurturing, appointment reminders, and customer engagement.

Opt-Out Option:

SMS recipients may opt-out by replying STOP at any time. Emails include an unsubscribe link for opting out of campaigns.

We comply with CTIA, TCPA, and CAN-SPAM regulations.

6. Data Security Measures

We implement:

End-to-end encryption for stored and transmitted data. Access control measures to prevent unauthorized use. Compliance with industry security standards to prevent breaches.

Despite these efforts, we cannot guarantee absolute security.

7. User Rights & Choices

Users have the right to:

Request data access, modifications, or deletion. Opt out of SMS, email, or other marketing communications. Manage account settings and contact preferences.

For requests, email

[email protected]

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be communicated via:

Email notifications. Website announcements.

9. Contact Information

For any inquiries, privacy concerns, or compliance requests, please contact:

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[email protected]

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